Will we receive updates about server issues/ downtime in advance so we can let our customers know?

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  4. Will we receive updates about server issues/ downtime in advance so we can let our customers know?

Yes, our DevOps team will send out emails that inform you of scheduled downtime. It is also recommended to join our Slack, where our Engineers can speak to you in real time about any issues you might be experiencing and help you provide a complete service to your customers.

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